For Las Vegas-born Edgar Palma, what was supposed to just be a job as a front desk agent to earn some extra money while going to college for computer technology and programming turned into a successful 15-year career at Treasure Island.
As assistant hotel manager, Palma is still a very well-known face at the front desk. You’ll often find him there greeting new and returning visitors and spreading his positive attitude. “It’s the people that I fell in love with,” he says. “Getting to know our visitors that come from different places in life, different cultures, countries. I’ve always loved that.”
Now that Palma has been helping to lead the team at TI for more than a decade, he understands the importance that his position carries. “You need to first and foremost have leadership,” he says. “I’m a firm believer that there’s a difference between leadership and management. The manager is exactly what the title says—you ‘manage’ to get through the day. A leader, being in leadership, you put your name on that day.”
Palma’s positive outlook and work ethic comes from his parents and his TI mentors, but it also comes from his rigorous exercise routine. Not only does he mountain and road bike, but “I go to bed at five at night, so I can get up at one in the morning so I can go have my run,” he says. “There’s no one in the world outside. It’s just you and your thoughts. It’s amazing. You will learn so much about yourself.
“Look, anything in life can be solved. Even this past year—man, it was tough, but you had to see it through. It tested us physically, mentally. … But you know what, we’re back. We’re almost to the finish line.”
Libation: Free Agent
If you ask Palma what his favorite cocktail is, he’ll say, “I am a Jack Daniels fan; I love my Jack Daniels.” And, if you ask Palma what his fave spot on property is, he’ll say “Golden Circle Sportsbook & Bar. It’s awesome. It’s our best new addition to the property.” And one of the bar’s specialty cocktails, the Free Agent, is his favorite drink there. It’s very drinkable with a fruity flavor, he says, and it’s mixed with Jack Daniels Gentleman Jack whiskey, Angostura bitters, pomegranate syrup and lemonade.
Benefit: Golden Circle has a $5 draft beer special Monday through Thursday.
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